Can't Load Tax Tables
When attempting to load Payroll Tax Tables, you may receive one of the following messages:
Explanation: If you are enrolled in a Payroll Tax Plan, and you receive this message when attempting to download and load tax tables, it may indicate you are running an older version of AccountEdge. Payroll Tax Tables are designed for the latest version of AccountEdge Pro.
If you are running the latest version of AccountEdge Pro, check for updates to confirm you are running the latest update (Mac: AccountEdge Pro > Check for Updates, Windows: Help > Check for Updates).
To check your version of AccountEdge Pro, select About AccountEdge Pro or About AccountEdge Network Edition from the AccountEdge menu (Mac), or the Help menu (Windows).
Explanation: You may not be enrolled in a Payroll Tax Table Plan.
If you have questions or concerns contact Customer Care at 800.322.6962.