AccountEdge Formsviewer Issue macOS 10.12 Sierra

User's have reported an issue of receiving a Forms Engine Failure! error when attempting to open Formsviewer on macOS 10.12 Sierra.

This issue can be resolved by moving the Formsviewer software, running the update to it, and then moving it back to the necessary location.

To do so:

  1. Open Finder
  2. Choose Go > Applications from the menu bar at the top of the screen
  3. Double-Click into the AccountEdge Pro 2016 (or AccountEdge NE 2016 Folder)
  4. Double-Click into the Formsviewer folder
  5. Drag the Form Viewer Application from the Formsviewer folder into the main AccountEdge Pro (or Network Edition) 2016 Folder
    Preview_-__-_Screen_Shot_Oct_18_2016_7.52.28_PM.png
  6. Double-click on Form Viewer - you will be prompted to Update - do so
  7. Drag the Form Viewer Application back into the FormsViewer folder
    Preview_-__-_Screen_Shot_Oct_18_2016_7.55.12_PM.png

You should then be able to launch Form Viewer from AccountEdge as normal.