Import Error 190

The import log should be checked after every import.

AE Version Log File Name Log File Location
AccountEdge Mac AccountEdge Import Log Same folder as Company file
AccountEdge Windows EDGELOG Same folder as Company file
AccountEdge Basic AccountEdge Basic Import Log Same folder as Company file
AccountEdge NE AccountEdge Import Log /Applications/AccountEdge NE 201x (vxx)/

To resolve error -190 (190), Customer/Vendor not found, remove the “Record ID” when importing. Once the “Record ID" is removed, those sales will import (unless there are other errors). If you still receive errors upon the import, you should check the import log again to view the new error codes.

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