Customer Deposit

To post a customer prepayment, payment or deposit before you have recorded an Invoice:

Go to the Sales command center and click Enter Sales.
Select the customer, create a Service Invoice with the status of Order, with a $0 amount. You can post this to any account since it will be a zero dollar amount. Enter information about deposit in the Description field.
In the Paid Today field, indicate the full amount of the deposit.
Enter the correct payment method in the Payment Method field, processing a credit card, if necessary.
When you click Record to save, you will get the message, "This order has a negative balance, however recording an Order form with a negative balance due won't create a credit memo... . Followed by, "This order has very little information... ." Click OK.
In the Sales Register, select the Orders tab.
Click once to highlight this Order, and select Change to Invoice
The Order, converted to Invoice, will be displayed. Click Record.
A Credit Memo will now be in the Sales Register, under the Returns & Credits tab. You can apply this credit memo to future invoices, or pay a refund to the customer.

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	Company File Maintenance
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	Creating a Credit Memo