AccountEdge Auto-update Feature

AccountEdge 2011 Windows for Canada has a new Auto-Update feature that will automatically check for updates when AccountEdge is launched, and notify users if an update is available. (The Mac version of AccountEdge has had this feature for some time.) Upon notification, the user can accept and install the update, or postpone its installation. If the user postpones the update, no subsequent notice will be given, and users will need to select Check for Product Updates from the Help menu of AccountEdge to download and install the update.

There are some issues to consider when users have Firewalls enabled:

Windows Personal Firewall: When the Windows Personal Firewall is active, the Auto-Updater is unable to check for updates, and therefore cannot notify users if updates are available. No message or indication of this is given to users.

Resolution: Occasionally deactivate the firewall temporarily, and select Check for Product Updates from the Help menu of AccountEdge. Download and install the update, if available. Then reactivate the Firewall.

Other Firewalls: Some user have reported that they get notification of an update when other firewalls are active, but the update is never downloaded for installation. The firewall blocks the download.

Resolution: Occasionally deactivate the firewall temporarily, and select Check for Product Updates from the Help menu of AccountEdge. Download and install the update, if available. Then reactivate the Firewall.