I lost my disk and need to download a copy of the program how
can I get that?
Support Staff2 Posted by Jamie on 17 Feb, 2012 03:36 PM
Unfortunately the version you are asking for is no longer
supported and I don't have a download link to this version anymore.
You do have the ability of upgrading to the latest version by
giving a call into Customer Service at: 800-322-6962
No, unfortunately, the version I have is the version I must use
without upgrading several computers in my business. Unfortunately
all of these computers are working fine and in no need of
replacement except for your inability to provide customers with the
support they paid for. (You may send it to me a copy attached by
e-mail.) I have no interest in making a change and creating an
unnecessary expense to adapt to MYOB not being able to afford space
on its website to download 2007. This is 2012 and your product is
not such that five years would be another world in ebusiness except
for exploiting customers who have trusted you by integrating it
into their business. I doubt this will be read by anyone other than
the person who removes it from the forum.....sad!
Support Staff4 Posted by Jamie on 21 Feb, 2012 07:14 PM
David
I don't have any intentions of removing this post.
It has been the same as past year versions that we do not
contain a copy of older version other than the current year and two
year prior. These would be the same versions that we can
support.
Maybe a user could DropBox or WeTransfer it to you if Acclivity
does not have any objections.
2007 is pre-Acclivity taking over the US MYOB anyway, right?
I have the 2007 single user Mac (110MB) & PC (70MB)
installers.
Jamie - okay or not to share?
Mac version right? The MYOB application folder can just be
copied from computer to computer. For the other items installed you
could use Carbon Copy Cloner and clone one of the computers that
still has it installed. Or use Pacifist or other program to look at
the Library/Receipts folder for the MYOB AE pkg files to figure out
what else was installed and where so you can copy those files too.
A program like DesInstaller.app can reverse create install packages
from application on your Mac but it does not always work.
Is that a way of saying go ahead without officially making a
company statement condoning it?
I would have honored a "Do not do this, it violates licenses", but
also must assume David has a paid license(s) for the program or
else his company files would lock out after time.
Thank you for the offer......I finally found original install
disk and all is working on new hard drive. This go around again has
shown me just what kind of a company we have here. No doubt at
every corner trading on the trust of the customer....i.e. baking in
tax tables so we can not just purchase an update but have to get a
whole new program which makes looking back cumbersome. Forms that
should and functions expected with purchase are up charges. The
program is not that good either. I have been using the 2007 for 5
years and will continue to work around it for as long as possible
just because of these things. I do not like there business model
and way of doing business. MYOB
Support Staff11 Posted by Jamie on 23 Feb, 2012 02:52 PM
Dan, David
The initial post was asking for a download link for 2007.
Unfortunately we don't keep older versions of the software
available for download except for the current version and the two
prior. This would be AccountEdge 2012, 2011, and 2010. The older
products I can not be of any assistance in providing a way to
install.
I personally have no problem if Dan provides a download for the
2007 software. Dan is correct that if your license doesn't entitle
you to the 2007 software, when you go to confirm the company file
you will not be able to. I think there may have been some confusion
on why I can not provide a download link and its because I do not
have one.
Support Staff13 Posted by Jamie on 23 Feb, 2012 09:55 PM
David
I don't think you saw I already wrote we only support the
current version and two years prior. This has always been our
policy so this has nothing to do with the buy out.
Support Staff 2 Posted by Jamie on 17 Feb, 2012 03:36 PM
Unfortunately the version you are asking for is no longer supported and I don't have a download link to this version anymore. You do have the ability of upgrading to the latest version by giving a call into Customer Service at: 800-322-6962
3 Posted by dlarson54 on 18 Feb, 2012 05:45 PM
No, unfortunately, the version I have is the version I must use without upgrading several computers in my business. Unfortunately all of these computers are working fine and in no need of replacement except for your inability to provide customers with the support they paid for. (You may send it to me a copy attached by e-mail.) I have no interest in making a change and creating an unnecessary expense to adapt to MYOB not being able to afford space on its website to download 2007. This is 2012 and your product is not such that five years would be another world in ebusiness except for exploiting customers who have trusted you by integrating it into their business. I doubt this will be read by anyone other than the person who removes it from the forum.....sad!
Support Staff 4 Posted by Jamie on 21 Feb, 2012 07:14 PM
David
I don't have any intentions of removing this post.
It has been the same as past year versions that we do not contain a copy of older version other than the current year and two year prior. These would be the same versions that we can support.
5 Posted by Dan R on 22 Feb, 2012 06:05 PM
Maybe a user could DropBox or WeTransfer it to you if Acclivity does not have any objections.
2007 is pre-Acclivity taking over the US MYOB anyway, right?
I have the 2007 single user Mac (110MB) & PC (70MB) installers.
Jamie - okay or not to share?
Mac version right? The MYOB application folder can just be copied from computer to computer. For the other items installed you could use Carbon Copy Cloner and clone one of the computers that still has it installed. Or use Pacifist or other program to look at the Library/Receipts folder for the MYOB AE pkg files to figure out what else was installed and where so you can copy those files too. A program like DesInstaller.app can reverse create install packages from application on your Mac but it does not always work.
:-)
Dan
6 Posted by dlarson54 on 22 Feb, 2012 06:39 PM
I would be up for that, Thanks for the offer. I have dropbox at ***@gmail.com. Of course I have my own key for single user MAC
7 Posted by dlarson54 on 22 Feb, 2012 06:43 PM
boonecountyjournal is what is missing there***
Support Staff 8 Posted by Jamie on 22 Feb, 2012 07:14 PM
Dan
I can't stop you, nor will I know if you do send it to David outside of the forums.
9 Posted by Dan R on 23 Feb, 2012 02:56 AM
Hi Jamie,
Is that a way of saying go ahead without officially making a company statement condoning it?
I would have honored a "Do not do this, it violates licenses", but also must assume David has a paid license(s) for the program or else his company files would lock out after time.
:-)
Dan
10 Posted by dlarson54 on 23 Feb, 2012 04:03 AM
Dan,
Thank you for the offer......I finally found original install disk and all is working on new hard drive. This go around again has shown me just what kind of a company we have here. No doubt at every corner trading on the trust of the customer....i.e. baking in tax tables so we can not just purchase an update but have to get a whole new program which makes looking back cumbersome. Forms that should and functions expected with purchase are up charges. The program is not that good either. I have been using the 2007 for 5 years and will continue to work around it for as long as possible just because of these things. I do not like there business model and way of doing business. MYOB
Support Staff 11 Posted by Jamie on 23 Feb, 2012 02:52 PM
Dan, David
The initial post was asking for a download link for 2007. Unfortunately we don't keep older versions of the software available for download except for the current version and the two prior. This would be AccountEdge 2012, 2011, and 2010. The older products I can not be of any assistance in providing a way to install.
I personally have no problem if Dan provides a download for the 2007 software. Dan is correct that if your license doesn't entitle you to the 2007 software, when you go to confirm the company file you will not be able to. I think there may have been some confusion on why I can not provide a download link and its because I do not have one.
12 Posted by dlarson54 on 23 Feb, 2012 09:08 PM
Is that file something that the prior owner did not include in the sale of the company?
Support Staff 13 Posted by Jamie on 23 Feb, 2012 09:55 PM
David
I don't think you saw I already wrote we only support the current version and two years prior. This has always been our policy so this has nothing to do with the buy out.