You mean the $249 option? This would change only one entry in my
program. That is about what I pay my accountant now to just do it
for me. Even if I was to go for it, why would I just pay $49 more
Payroll update should be about $39 at the most, but maybe I am
missing the value or what you are charging for it.
on 01 Sep, 2011 04:24 PM
I posted the comment below on another thread but charging
ANYTHING as Simon suggests is out of line.
We can do better with other software from other companies.
"I have been using AccountEdge for the past 5 years and the
previous product MYOB for more than 15 years. I run a one employee
business and do my own payroll because of that. I find it absurd
that AccountEdge will not give me free updated Tax Tables because I
do not use you other services! I will not update my software when
it needs a newer version and have told my CPA to strongly advise
his clients from using Accountedge."
I ONLY HAVE A COUPLE OF EMPLOYEES AND HAVE ALWAYS BEEN ABLE TO
EDIT THE TAX TABLES ON PREVIOUS PROGRAMS I USED. I CAN PURCHASE
COMPLETE PROGRAM CHEAPER THAN GETTING TABLES UPDATED. I HAVE MADE
MY ON TABLES TO USE IN MY PAYROLL. AFTER MAKING THE FIRST SET IT IS
SIMPLE TO EDIT ANY CHANGES. ACCOUNTEDGE IS BASICCALLY TRYING TO GET
COST OF NEW SYSTEM EVERY YEAR TO UPDATE TABLES, NOT WHAT I WOULD
CONSIDER THE BEST WAY TO BUILD LOYAL CUSTOMERS.
Doesn't QuickBooks require a subscription (at least $239 a year)
to even access the payroll portion of the software? How is that
better when you would need to have or buy the QuickBooks program on
top of that. It appears to me that if Acclivity wanted to make its
product more like Intuit & other companies products they would
need to remove any payroll functionality from the software until
you pay the subscription.
If you use the Intuit payroll product (web based) you will still
pay $39/month. This is just a cost of doing business. In AE I
believe you have the ability to change the amounts when you are
cutting the checks.
As a CPA I advise my clients to stay away from QB products. AE
is far superior!
I USED PEACHTREE FIRST ACCOUNTING UNTIL I BOUGHT A MAC COMPUTER.
PEACHTREE ALLOWED CHANGING TAX TABLES EASILY. PEACHTREE WAS BY FAR
BETTER THAN QUICKBOOKS OR ACCOUNTEDGE, BUT DOES NOT HAVE MAC
VERSION. ALMOST WORTH MY INSTALLING WINDOWS ON MY MAC, ALSO COULD
RUN PEACHTREE ON MY LAPTOP AND DESKTOP WITHOUT PURCHASING ANOTHER
Same here, I won't pay for a Tax Table that contain information
the authorities give for free... I'm using version 10 and I payed
to update to version 12 and guest what !!! My Tax Table is still
2010 ???? They told me that I have to pay for the Tax Table witch
is more than the upgrade ???? I complained and got reimburse, now a
have to find another accounting software....
Very disappointed in this!!! I agree -- I am now very regretful
to be using AccountEdge. I thought I really loved it for many
reasons, but the fact that I can't edit my own tax tables seems to
really be a sham. I can see the information right in front of me
from the government. What am I to do now? This is super
Jibcam, are you able to change the tax tables there? How
versatile are the reporting features?
I'm really upset because I just got everything the way I want
them and was getting really good at using and understanding the
limitations and possibilities of the many features. I am not about
to pay $200+ annually just to get tax rates correct. This is kind
If you do not want to enroll in one of our payroll tax service
plans, you do have the ability of over riding the amounts that are
being withheld on the payroll checks. This would just need to be
manually done for each employee on each payroll.
Jamie, I think it's kind of misleading and crazy to not make it
more prominent in marketing materials that this "support" package
is essential for such a small yet crucial feature. It really feels
like a bait and switch. I had been considering upgrading out of my
own accord just because I like the software and like updates, but
now, I feel like I'm being trapped and if upgrading will just
continue a cycle of having to pay for accounting software every
year, then, I would seriously consider a different program.
I think there might be some confusion with how our payroll tax
service plans work. When you're enrolled in the plan, you receive
the new program each year. If you would like to call us
(800-322-6962) to discuss how our plan works, I think this might
work best. Sometimes trying to explain and understand via text is
not the best way.
Hi, Jamie--I think I understand the difference: I was just
speaking of both upgrading software and extolling in the payroll
plan (in order to get updated tax tables since I believe we are
unable to change them ourselves).
I just want to add my ditto to the protest of requiring such
fees and subscriptions simply to update things like SS withholding
rate. This really seems to be inconstant with the completeness and
flexibility of AccountEdge, a program we have recommended to
others. This feature really does slight small businesses like ours
— businesses that purchase such software in the first place
to help save on accounting costs. Very disappointed that the
software is crippled like this to force service subscriptions.
Not trying to fan the flame, but in case it saves anyone some
Upgrading to the current version also does not give you current tax
tables. Your books still remain crippled to the last tax table you
were able to load BEFORE the upgrade. I know that doesn't make
sense to get a professional accounting program called
"AccountEdgePro 2013" that can't track SS withholding in the year
2013. I want to support Acclivity in their work, but this all seems
a little inconsistent with several of their "10 core values" listed
on their home page. Please consider different strategies on this
I've been on this bandwagon for a long time. There have been
many discussions here regarding the cost of tax tables for small
businesses. None of us one person companies can justify $249 just
to change 4.2% to 6.2%. It's ludicrous! AccountEdge is supposed to
be software for small business. Nothing is further from the truth.
Acclivity tries to soften the $249 blow for tax tables by including
upgrades to the program. Problem with that is there's nothing
compelling about new versions of the program. I went from AE 2007
to AE 2012 and said "so what" to myself. Here's a solution I plan
to try; I will pay myself once a month instead of once a week. I
will manually enter the tax figures on each payday. I manually fill
in the 941, so when I do that I will be sure check the figures so
they are correct should they differ from what AE shows me on its
I will be hard pressed to ever buy another upgrade to AE, and I
will only do that when it allows me to manually enter payroll tax
I have been looking at replacing my accounting software (I bought One-Write Plus for a windows 98 machine ages ago) and this thread has convinced me that I want nothing to do with this company. I had actually been searching this site, trying to find out exactly this, if I could maintain the tax tables myself. Nowhere in the sales literature could I find the answer. It seems they would rather I not find out until after they have my money.
I guess I need to keep looking, until I can find a vendor that has some respect for their customers.
A conversation has been started with the AccountEdge staff to resolve this discussion.