With everyone out of MYOB, use Windows Explorer (My Computer)
and open the folder where the MYOB data file is, and look for the
lock files - they will have an .flk extension. Delete them all if
possible. They will start with Lock... or Access.... You should
then be able to open MYOB under your username.
(This applies to Windows, AccountEdge on the Mac may have a similar
Hope I'm asking this in th right place: I'm getting an In order
to do this you must be the only person using this data file message
when I try to verify the data file. There are the Access01.flk,
Access51.flk and Lock0001.flk files with the myob data file. Try to
delete them in the usual way and they won't. Have found that using
a bit of software called Unlocker will delete them but they're back
as soon as I re-open the file. No one else uses this computer, (I'm
Administrator). Help please!
When anyone signs in to MYOB these files are created. When
everyone is signed out again they are normally deleted.
If you are the only person signed in and you are getting this
message, then it's possible you have an external application
accessing MYOB as well, which won't show up as a user on the active
If that's the case here, this app needs to be closed before you can
carry out the tasks that require single-user access.
Thanks Mikeopolo - apologies for not responding before, I missed
the fact that you had replied.
In the meantime I have found out that if I log-on in safe mode
there is no problem. How do I find out which app might be using
MYOB? There's nothing that I know of that needs to use it. Is it
likely to be one of the start-up programs? Could disable all those
to see if that solves the problem?
Thanks very much for your quick response. Have run Process
Explorer - not too sure what I'm looking for but the only reference
I can find on there is to the MYOB file itself when it's running.
Any suggestions please? Can send the txt version of the PE screen
if it help. Thanks again.
I was having having the same "file locked" problem as described above, and deleted the lock0001.flk file, and I was able to open the file again, once, and now I'm being told that "The file you have chosen is not an AccountEdge company file." This persists even after putting the file back from the trashbin. Help would be appreciated....my backup is 4 or 5 days old.