Importing into MYOB is somewhat limited and can be tricky. The
program is very strict on the formating of data.
The best way to get the hang of importing is to export similar data
from MYOB first. Look at that file and make sure your import data
is laid out EXACTLY the same way. You also will need to Save As in
the right format so the line feeds are correct too (probably how
you got all your data on one invoice). I'm sorry I don't remember
what that is from Excel but you may want to try text (tab
It can be a good idea to work through this first on a copy of your
books. Once you have it working right - trash the test books and
proceed with your real one (or restore a back-up) That way if the
import tests bring in the data the wrong way as you are refining it
you don't have to weed through the books deleting/correcting the
THanks Dan. I tried using with Tab delimiters, and did exactly
what you recommended. I export initially and using the exact data
fields I added 3 new 'test records'. WHen I tried importing (using
tab delimiters) I got 'error' message mentioning -25 error code =
Invalid amount and no records were imported.So tried to put the
same exact amount with the ones I exported, it gave same error
message. I back tracked again. Export the record, then re imported
without any changes, it kept saying same error message. It seemed
that I can export, but if I tried reimporting the same data, it
wouldnt read the data I exported (even if I had made it with
different invoice number)
Strange. If I used the csv format,it read all record but put them
in one invoice. If I used tab delimiters, it gave me the above
ANything I have missed here?
Sorry that the Tab suggestion was wrong. I use importing and
exporting so rarely I don't remember how I've made it to work.
A general problem can be that Excel has a habit of auto formatting
cells (date, number, text) which can change the raw #'s in the
saved file. i.e type in a date 10/24/07 it will probably expand it
to 10/24/2007 if you then change the cell format to text you get
If Excel does any of this to the export/import data it will throw
off the process.
For you to get all the transactions on one invoice I would guess it
did not have the right line feeds triggering a new chuck of data or
Excel messed with something to throw off MYOB.
You might poke around the files and compare a fresh export with the
others in Text Edit / Note Pad.
8 Posted by Simon Edwards on 16 Sep, 2011 11:11 PM
I've messed with this problem too, in the end, I found that the
TAB delimted file wouldn't upload with " symbols in them. These
would appear when there was a comma in the pricing for example, or
in the description. So I would sort my data out in Excel, save as
TAB delimted, and then in Notepad, find and remove (replace with
nothing) all double quotes.
A pain, but none-the-less, this process will save me a large
amount of time.
Off the subject...I am trying to access MYOB (Acount Edge) on my
new computer, and it is asking for a password that is NOT the one I
use daily on my old computer to access it...any suggestions? When
calling support, they say it is $75 to get that password!
10 Posted by Justin Sanderson on 09 Nov, 2011 03:58 PM
As posted by Andrew, you definitely need to put a space in
between each line on your CSV file. Think of each line break as the
start of a new invoice. When you have multiple items on an invoice,
then you'll have multiple lines with the same invoice number, just
different items on each line, with no breaks in between. The best
way to get the proper format is to do an export of some invoices
currently in your system and see exactly what comes out.