payroll tax tables for 2014

Shirley's Avatar


08 Jan, 2014 03:02 AM

I just purchased payroll services for 2014 but cant download the new tax tables. Am I missing a stepÉ

  1. 1 Posted by Shirley on 08 Jan, 2014 03:03 AM

    Shirley's Avatar

    already started new payroll year but cant download

  2. Support Staff 2 Posted by AccountEdge Sup... on 08 Jan, 2014 08:06 PM

    AccountEdge Support's Avatar

    Hi Shirley:

    I'm sorry that you're having this issue. In regards to loading the tax tables, I'm a little unclear on why you're unable to do this based upon the information already provided. If possible, I think it would be best to contact us directly (800) 322-6962 for faster assistance on this issue rather than waiting for a reply back on the discussion forum. You can reference case number: TS463674 when calling and our normal hours are: 9AM - 6PM EST | M - F

    If this issue doesn't need to be resolved right now for you to do payroll, I should be able to try and help you over the discussion forum. In order for me to better assist you, I would need to know some information.

    What is your build version?
    Note: This can be found by opening AccountEdge and then selecting About AccountEdge inside of your Help drop down menu.

    What is your tax table revision date?
    Note: This can be found by opening your AccountEdge - Company File and selected Payroll and 1099 Information inside of your Setup drop down menu.

    AccountEdge Support

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