I'm sorry that you're having this issue. In regards to loading
the tax tables, I'm a little unclear on why you're unable to do
this based upon the information already provided. If possible, I
think it would be best to contact us directly (800) 322-6962 for
faster assistance on this issue rather than waiting for a reply
back on the discussion forum. You can reference case number:
TS463674 when calling and our normal hours are: 9AM - 6PM EST | M -
If this issue doesn't need to be resolved right now for you to
do payroll, I should be able to try and help you over the
discussion forum. In order for me to better assist you, I would
need to know some information.
What is your build version?
Note: This can be found by opening AccountEdge and then selecting
About AccountEdge inside of your Help drop down menu.
What is your tax table revision date?
Note: This can be found by opening your AccountEdge - Company File
and selected Payroll and 1099 Information inside of your Setup drop
A conversation has been started with the AccountEdge staff to resolve this discussion.