Can't Delete Incomplete Expense Transaction from Mobile

Stéphane's Avatar

Stéphane

17 Oct, 2011 06:18 PM via web

I am new to AE. I've successfully set up Mobile with Desktop to sync.

I created a new expense on Mobile. I made an error and did not enter the amount, although I had entered all other fields. I had "Check Already Printed" toggle set to "Yes", which was the default.

When I completed the transaction, it failed to sync to the desktop. It remains on my list of Transactions:Spend Money in mobile.

I have not been able to figure out how to delete this incomplete transaction.

Please advise.

  1. Support Staff 2 Posted by Simon on 18 Oct, 2011 12:22 PM

    Simon's Avatar

    Unfortunately at this time you can not delete transactions that have already been synced from AccountEdge Mobile. We are looking to add a feature in the future to clear/delete transactions from Mobile only. This would not effect anything on the AccountEdge Desktop side. There is no ETA as to when this will be available.

  2. 3 Posted by Stéphane on 18 Oct, 2011 08:20 PM

    Stéphane's Avatar

    Hmmm. It showed that that item failed to sync. Maybe, regardless, it's the same.

    Too bad. Hope it gets fixed soon.

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