Can't link to Dropbox account w/ AccountEdge

sodapop's Avatar

sodapop

27 Jan, 2011 08:55 PM

I am trying to link to AccountEdge Mobile but I keep getting

"The Dropbox account could not be linked.

Please verify the Dropbox account and password entered and try again."

I've checked my entries numerous times and used the same login on my computer and phone fine, "Dropbox" that is, with no problem. I talked to support on the phone and they tell me the usual about caps, leading or trailing spaces and I'm not doing that.

I did load my AccountEdge file online because someone suggested that I would be able to access my account on another computer since I have a laptop and desktop. This works great.

I then created a new Dropbox account just to see if that was the issue and it still does not allow me to link.

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  1. 32 Posted by Tan Gim Leong on 22 Mar, 2014 10:02 AM

    Tan Gim Leong's Avatar

    Hi Simon

     

    I’m not using AccountEdge. I just want to install dropbox in my office computer to access files that I have saved in my dropbox account.

    There’s something that is preventing my computer to connect to my dropbox account when I try to login. It doesn’t give an error, it just keep cycling the login screen and the status is waiting to connect to dropbox account.

    Are you able to help on this ?

     

     

    Regards

     

    Gim

  2. Support Staff 33 Posted by Simon on 24 Mar, 2014 02:48 PM

    Simon's Avatar

    @Gim - This discussion is for issues with AccountEdge Accounting Software linking with Dropbox. If you are looking for assistance with the Dropbox itself, I would recommend emailing them or seeing if they have a support page on their website.

  3. 34 Posted by XRumerTest on 27 Mar, 2014 08:48 AM

    XRumerTest's Avatar

    Hello. And Bye.

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