or Create a profile

Home → AccountEdge Mobile →

Lists not Syncing

Daniel Rideout's Avatar

Daniel Rideout

14 Dec, 2011 05:11 PM via web

I just installed AccountEdge Mobile, and none of the lists are being copied over from my desktop program. I've tried Force Syncing but it did nothing.

I'm using AccountEdge 2011 Mac (Canada), and AccountEdge Mobile.

Any suggestions?

  1. Support Staff 2 Posted by Simon on 15 Dec, 2011 06:18 PM

    Simon's Avatar

    I have not heard of that issue before where your list information isn't being populated. What is the Device Name that you are using?

    Is it possible for you to delete the Device from AccountEdge Desktop, Unlink Dropbox and Relink it again?

    Once the relink has been established, create a new Device and do a sync from Desktop Side. When it is being synced do you see files with the .json extension being populated to the Dropbox Folder?

Reply to this discussion

Internal reply

Formatting help or Preview

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

3 people watching.

  • New Issue

  • Conversation Started

    You've started a conversation with the AccountEdge staff to resolve this discussion.

  • Close the discussion

Recent Discussions

17 May, 2012 07:41 PM Installing AccountEdge 2012
17 May, 2012 03:41 PM Disappointment
17 May, 2012 03:41 PM Crash when adding activity slip after opening activities list
17 May, 2012 01:39 PM Mac OS 10.7.4 upgrade problem

Recent Articles

Company File Maintenance
Advanced Payment with AEM
AccountEdge Mobile How-tos
Creating a Credit Memo
Downloading Bank Statements